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Privacy Policy

At Celestial Jewels, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.celestialjewels.store or make a purchase from us.
By using our Website or purchasing from Celestial Jewels, you consent to the practices described in this policy.
1. Information We Collect
Personal Information:
We collect the following personal information from you when you interact with our Website or make a purchase:
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed by a secure third party)
  • Order details
Non-Personal Information:
We also collect non-identifiable information automatically, including:
  • IP address
  • Browser type
  • Time and date of your visit
  • The pages you visit
  • Referral sources (e.g., how you arrived at our Website)
Cookies:
We use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how our Website is being used, improve performance, and personalize content.
2. How We Collect Information
We collect information in the following ways:
  • When you create an account or place an order.
  • When you subscribe to our newsletter or fill out forms on our Website.
  • Through cookies, tracking technologies, and third-party services like Google Analytics.
3. How We Use Your Information
The information we collect is used for the following purposes:
  • To process and fulfill orders.
  • To communicate with you regarding your purchase or inquiries.
  • To send you marketing communications (with your consent).
  • To improve our Website, products, and services.
  • To personalize your shopping experience and show you relevant content and ads.
4. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted third-party service providers to facilitate our business operations:
  • Payment processors (e.g., PayPal, Stripe) to handle secure payments.
  • Shipping and logistics companies to deliver your orders.
  • Marketing and advertising partners to show you personalized ads.
  • Analytics providers like Google Analytics to help us understand user behavior.
These third parties are required to maintain the confidentiality and security of your personal information.
5. Data Protection and Security
We are committed to protecting your personal information. We use appropriate technical and organizational measures such as encryption and secure servers to safeguard your data from unauthorized access, loss, or misuse.
While we do our best to protect your information, please note that no system is completely secure. You are responsible for maintaining the confidentiality of your account details.
6. Your Rights (US Customers)
If you are a resident of the United States, particularly California, you have specific rights under the California Consumer Privacy Act (CCPA) and other relevant privacy laws. These rights include:
  • The Right to Know: You have the right to request information about the categories of personal information we collect, the purposes for which we collect it, and the third parties with whom we share it.
  • The Right to Access: You have the right to request a copy of the personal information we hold about you.
  • The Right to Deletion: You may request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., if the information is needed to complete a transaction, detect security incidents, or comply with a legal obligation).
  • The Right to Opt-Out: You have the right to opt-out of the sale of your personal information (if applicable). Note that we do not sell your personal information, but third-party services used on our Website may process personal data in accordance with their own privacy policies.
  • The Right to Non-Discrimination: Exercising your rights under the CCPA will not result in discriminatory treatment, such as being denied services or charged different prices.
  • 7. Data Retention
  • We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax and accounting purposes).
  • 8. Cookies Policy
  • Our Website uses cookies to improve your browsing experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.
  • For more information on how we use cookies, please see our [Cookies Policy].
  • 9. Third-Party Links
  • Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
 
At Celestial Jewels, your privacy is our top priority. We are committed to safeguarding your personal information and being transparent about how we use it. By visiting our website and making purchases, you trust us with your data, and we take that responsibility seriously.
Our privacy practices are designed to ensure compliance with applicable laws and to protect your rights as a customer. Whether it’s through secure transactions, careful data management, or offering you control over your information, we strive to give you a seamless and safe shopping experience.
If you have any questions or concerns about this Privacy Policy or your personal information, please do not hesitate to contact us. We are here to help and ensure you feel confident shopping with Celestial Jewels.
Thank you for choosing us!
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